Deskripsi Pekerjaan
Join Wheeltek's dynamic collections team as a Field Collection Associate and make a tangible impact on our financial operations. This rewarding customer-focused role combines field-based responsibilities with competitive compensation and exceptional benefits. You'll be instrumental in resolving outstanding accounts while maintaining positive client relationships through direct engagement and negotiation. Wheeltek offers flexible work arrangements to support your work-life balance alongside comprehensive benefits including health insurance and performance incentives. If you're a motivated professional seeking growth in a supportive environment, this position provides the perfect platform to develop your skills in collections, client management, and financial resolution.
Tanggung Jawab
- Conduct field visits to collect payments and resolve outstanding accounts
- Negotiate payment plans and settlements with delinquent clients
- Maintain accurate documentation of collection activities and customer interactions
- Collaborate with internal teams to resolve payment disputes and account issues
- Meet monthly collection targets while adhering to compliance standards
- Utilize CRM systems to track account statuses and update customer information
- Provide excellent customer service during face-to-face collection interactions
Kualifikasi
- High school diploma or equivalent; college degree preferred
- 1+ years experience in collections, accounts receivable, or customer service
- Strong negotiation and conflict resolution skills
- Valid driver's license with reliable transportation
- Proficiency in CRM software and MS Office applications
- Ability to work independently and manage time effectively
- Knowledge of Philippine collection regulations and practices
- Excellent communication skills in English and local dialects