Deskripsi Pekerjaan
Are you a results-driven professional with a passion for financial excellence? PT Mitra Indo Maju is seeking an experienced and strategic Collection Supervisor to join our high-performing finance team in Jakarta Pusat. In this pivotal role, you will lead the charge in optimizing our cash flow, implementing robust debt recovery strategies, and fostering positive, professional relationships with our valued customers.
As a Collection Supervisor, you will act as a bridge between financial recovery goals and operational compliance. We are looking for a natural leader who can mentor a team, analyze aging reports effectively, and ensure that all recovery efforts strictly adhere to industry regulations and internal policies. If you thrive in a fast-paced environment and possess a keen eye for detail, we want to hear from you.
You will play a critical role in mitigating financial risk while maintaining the brand's reputation for professionalism. Join us as we scale our operations and continue to provide top-tier financial services across Indonesia.
Tanggung Jawab
- Lead, mentor, and motivate a team of collection officers to achieve monthly recovery targets.
- Monitor and analyze aging accounts receivable reports to identify high-risk accounts and prioritize recovery actions.
- Develop and implement effective debt recovery strategies, including negotiation tactics and workflow improvements.
- Ensure all collection activities comply with legal standards, local regulations, and company internal audit policies.
- Prepare comprehensive weekly and monthly reports on collection performance and cash flow status for senior management.
- Handle escalated complex disputes or difficult customer cases with professional conflict resolution skills.
- Collaborate with cross-functional teams, including Finance, Sales, and Legal departments, to streamline payment processes.
Kualifikasi
- Bachelor’s degree in Finance, Accounting, Management, or a related field.
- Minimum 3-5 years of experience in collections, credit control, or recovery, preferably in the banking or financial services industry.
- Proven track record in a supervisory or team lead capacity.
- Strong analytical skills with the ability to interpret financial data and generate actionable insights.
- Deep understanding of debt collection laws, regulations, and industry best practices in Indonesia.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel) and experience with ERP or financial management software.
- Ability to work under pressure and meet strict deadlines while maintaining professionalism.