Deskripsi Pekerjaan
Join our dynamic team as a Commercial Excellence Coordinator and become the backbone of our sales operations. In this pivotal role, you'll drive commercial success by supporting the sales team with daily operational excellence, ensuring seamless customer interactions, and maintaining robust commercial data systems. You'll orchestrate critical follow-up activities, validate data integrity across all commercial touchpoints, and contribute to strategic initiatives that enhance our market position. This position offers an exciting opportunity to shape commercial processes while gaining hands-on experience in sales operations, customer relationship management, and performance analytics.
We're seeking a proactive professional with a passion for operational efficiency and customer-centric solutions. In this Jakarta-based role, you'll collaborate with cross-functional teams to optimize commercial workflows, prepare insightful reports for leadership, and implement best practices that drive revenue growth. If you're ready to accelerate your career in commercial operations within a fast-paced environment, we encourage you to apply and help us deliver exceptional value to our clients.
Tanggung Jawab
- Support sales team through daily commercial operations and proactive customer follow-up activities
- Ensure accuracy, completeness, and maintenance of commercial data and customer records
- Coordinate preparation of commercial reports, presentations, and performance analytics
- Streamline commercial processes to enhance operational efficiency and customer satisfaction
- Collaborate with marketing and sales teams to align commercial strategies
- Monitor key commercial metrics and identify opportunities for process improvement
- Act as primary liaison for commercial inquiries and support escalations
Kualifikasi
- Bachelor's degree in Marketing, Business Administration, or related field
- 1-2 years of experience in commercial coordination or sales support role
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Exceptional attention to detail and data management capabilities
- Excellent communication and interpersonal skills with customer-facing experience
- Ability to thrive in fast-paced environments with competing priorities
- Experience with CRM systems (e.g., Salesforce, HubSpot) preferred
- Proven track record in process optimization and commercial documentation