Deskripsi Pekerjaan
Join Social Multiway Sdn Bhd as a Community Engagement Specialist and become the driving force behind our brand's relationship with audiences. In this dynamic role, you'll develop and execute strategies to foster meaningful connections across digital and physical touchpoints. You'll craft compelling content, manage community platforms, and analyze engagement metrics to build brand loyalty. This position requires a creative communicator passionate about building authentic relationships and translating community insights into actionable growth opportunities. If you thrive in collaborative environments and excel at turning community feedback into strategic initiatives, we invite you to contribute to our vibrant marketing team.
Tanggung Jawab
- Develop and implement comprehensive community engagement strategies across digital channels
- Manage social media platforms, forums, and community events to foster brand interaction
- Monitor community sentiment and respond to inquiries with brand-aligned messaging
- Collaborate with marketing teams to align community initiatives with business goals
- Analyze engagement metrics and generate actionable insights for strategy refinement
- Organize virtual and in-person community-building activities and campaigns
- Identify and nurture relationships with key community influencers and stakeholders
Kualifikasi
- Bachelor's degree in Marketing, Communications, or related field
- Minimum 2 years experience in community management or social media marketing
- Strong written and verbal communication skills in English and Bahasa Malaysia
- Proficiency with social media management tools (Hootsuite, Sprout Social)
- Data analysis experience with engagement metrics and KPI reporting
- Event planning and virtual community coordination skills
- Ability to work independently while collaborating cross-functionally