Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for financial management and client relations? GFL Metro Communities Inc. is seeking a dedicated Credit and Collection Assistant to join our dynamic team in Bonifacio Global City, Metro Manila. In this vital role, you will be responsible for monitoring client accounts, ensuring timely payments, and maintaining healthy cash flow for our organization.
As a Credit and Collection Assistant, you will be the primary point of contact for our clients regarding their account status, payment arrangements, and inquiries. You will play a crucial role in our financial operations by sending statements of account (SOAs) and payment reminders, handling collections processes, and managing post-dated checks (PDCs). Your ability to communicate effectively with clients while maintaining professional relationships will be essential to your success in this position.
This role offers an excellent opportunity to develop your skills in credit management, collections, and financial administration within a supportive environment. If you are organized, persistent, and committed to ensuring the financial health of our organization, we encourage you to apply and become a valuable member of our team.
Tanggung Jawab
- Monitor client accounts to ensure timely payments and maintain accurate records
- Prepare and distribute statements of account (SOAs) and payment reminders to clients
- Handle collections processes, including follow-up calls and communications
- Establish and manage payment arrangements with clients for overdue accounts
- Coordinate and follow up on post-dated checks (PDCs) to ensure proper processing
- Respond promptly to client inquiries regarding account status and payment information
- Maintain detailed records of all collection activities and client communications
- Collaborate with the accounting team to resolve billing discrepancies and account issues
Kualifikasi
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- At least 1-2 years of experience in credit and collections, preferably in a BPO or similar industry
- Excellent communication and interpersonal skills with a professional demeanor
- Strong attention to detail and organizational abilities
- Proficiency in Microsoft Office applications, particularly Excel and Word
- Knowledge of accounting principles and collection best practices
- Ability to work independently and as part of a team in a fast-paced environment
- Problem-solving skills with the ability to handle difficult client situations diplomatically