Deskripsi Pekerjaan
Are you a motivated individual looking to kickstart your career in the heart of Singapore’s business district? Metricnova Marketing is currently seeking a dedicated Customer Experience Executive to join our dynamic team. In this pivotal role, you will represent high-profile client brands, engaging directly with customers during campaigns and events. We offer comprehensive training to ensure you have the skills and confidence to excel.
Your primary focus will be delivering exceptional customer service and maintaining a professional brand image. Whether it is greeting visitors at events or assisting with inquiries, you will play a key role in shaping the customer journey. This is a fantastic opportunity for individuals who thrive in fast-paced environments and are eager to develop their skills in marketing and customer relations. Join us in Raffles Place and grow your professional network with a supportive team.
Tanggung Jawab
- Interact directly with customers during marketing campaigns and corporate events.
- Represent client brands with a professional attitude and high energy.
- Assist in the setup and breakdown of event materials and booths.
- Gather and record customer feedback to assist in campaign improvement.
- Provide accurate information about products and services to potential clients.
- Collaborate effectively with the marketing team to ensure seamless event execution.
- Maintain a clean and welcoming environment for all visitors.
Kualifikasi
- Strong interpersonal and communication skills with a polite and approachable demeanor.
- Ability to stand for long periods and work flexible hours, including weekends and public holidays.
- Previous experience in customer service or sales is a plus, but not required.
- Prioritize brand representation and uphold company values at all times.
- Enthusiastic, reliable, and willing to learn new processes.
- Must be presentable and groomed to meet professional standards.
- Proficiency in English; knowledge of Mandarin or other languages is an advantage.