Deskripsi Pekerjaan
Join BFI Finance Indonesia as a Customer Relationship Executive at our Suncity branch in Bekasi and play a crucial role in our growth strategy. This position offers an exciting opportunity to reconnect with previous customers and analyze potential clients who have previously expressed interest in our financial services. As a key member of our team, you'll be responsible for rebuilding and nurturing valuable customer relationships while identifying new business opportunities within our existing client base.
BFI Finance Indonesia is a leading financial institution committed to providing accessible and reliable financing solutions. We're looking for motivated professionals who are passionate about customer service and have a keen understanding of the financial industry. In this role, you'll work closely with our sales team to ensure our customers receive the best possible service while helping them achieve their financial goals.
The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to analyze financial situations effectively. If you're looking to advance your career in the financial services sector and make a meaningful impact on our customers' lives, we encourage you to apply for this exciting opportunity at our Suncity branch in Bekasi.
Tanggung Jawab
- Re-offer loan products and services to previous BFI Finance customers
- Analyze the eligibility and financial standing of potential customers who have previously applied
- Build and maintain strong, long-term relationships with existing and prospective customers
- Meet and exceed sales targets and key performance indicators
- Provide personalized financial solutions based on customer needs and profiles
- Process loan applications efficiently and ensure compliance with company policies
- Stay updated on BFI Finance products, services, and industry regulations
- Collaborate with branch team members to achieve overall business objectives
Kualifikasi
- Bachelor's degree in any field (Business, Finance, or Marketing preferred)
- Minimum 1-2 years of experience in customer service, sales, or financial services
- Strong communication and interpersonal skills with ability to build rapport
- Proficiency in analyzing customer needs and financial situations
- Target-oriented with proven sales ability and customer relationship management
- Proficient in using computer applications and office software
- Willingness to work in Suncity, Bekasi and flexible with working hours
- Ability to work under pressure and meet deadlines in a fast-paced environment