Deskripsi Pekerjaan
Join our dynamic team as a Customer Support Intern in the heart of Ubud, Bali! This paid internship offers a unique opportunity to develop professional skills in customer service and product education. You'll be the face of our brand, providing friendly, informative support to customers while fostering positive experiences. Ideal for students or recent graduates seeking hands-on experience in consumer relations, this role combines cultural immersion with professional growth in Bali's vibrant business environment. Enjoy competitive compensation while gaining valuable insights into product knowledge, communication strategies, and customer satisfaction best practices.
Tanggung Jawab
- Educate customers about product features and benefits through clear, engaging communication
- Deliver exceptional customer service with friendly, patient, and professional interactions
- Respond to customer inquiries via multiple channels (phone, email, chat)
- Document customer interactions and maintain accurate records
- Collaborate with team to resolve customer issues efficiently
- Contribute to improving customer service processes
- Participate in product training sessions to enhance knowledge
Kualifikasi
- Currently enrolled in or recent graduate of any university program
- Fluent in Bahasa Indonesia; basic English proficiency preferred
- Strong communication and interpersonal skills
- Customer-focused attitude with problem-solving mindset
- Ability to work independently and collaboratively in a team
- Basic computer literacy and comfort with digital tools
- Available for full-time internship in Ubud, Bali