Deskripsi Pekerjaan
Are you a passionate individual looking to kickstart your career in customer service? AIDO HEALTH INDONESIA is seeking a motivated Customer Support Intern to join our team in Ubud, Gianyar. This is a fantastic opportunity to gain hands-on experience in a dynamic healthcare environment while developing essential customer service skills.
As a Customer Support Intern, you will be at the forefront of our customer interactions, providing assistance, resolving inquiries, and ensuring a positive experience for our clients. You will work closely with our experienced support team to learn best practices in customer communication, problem-solving, and relationship management.
This paid internship position offers invaluable real-world experience that will enhance your resume and prepare you for a successful career in customer service or related fields. We provide a supportive learning environment where your contributions are valued, and your professional growth is prioritized.
Located in the beautiful region of Gianyar, Bali, our company is committed to delivering exceptional healthcare services while fostering a positive work culture. Join us and become part of a team dedicated to making a difference in people's lives through excellent customer service.
Tanggung Jawab
- Assist customers with inquiries, concerns, and technical issues via phone, email, and chat
- Document customer interactions and maintain accurate records in the CRM system
- Collaborate with the support team to resolve complex customer issues
- Learn and utilize company products/services to provide accurate information
- Contribute to improving customer service processes and documentation
- Participate in training sessions to enhance product knowledge and customer service skills
- Support the implementation of customer feedback to enhance service quality
Kualifikasi
- Currently enrolled in a Bachelor's degree program or recent graduate in any field
- Excellent communication skills in both written and spoken English
- Strong problem-solving abilities and customer-oriented mindset
- Basic computer literacy and willingness to learn new software systems
- Ability to work in a fast-paced environment and manage multiple tasks
- Positive attitude and willingness to learn and grow professionally
- Interest in healthcare industry is a plus but not required