Deskripsi Pekerjaan
Are you passionate about leveraging digital technology to drive humanitarian impact? World Vision is seeking a motivated Digital Specialist Associate to join our dynamic marketing and communications team in Kelana Jaya. In this role, you will play a vital part in maintaining our online presence, ensuring our digital platforms remain engaging, functional, and optimized to support our mission of child well-being and community development.
As our Digital Specialist Associate, you will act as the heartbeat of our digital operations, bridging the gap between technical maintenance and impactful storytelling. You will collaborate with cross-functional teams to streamline donation processes, enhance user experience, and ensure our digital assets are always up to date. If you are tech-savvy, detail-oriented, and eager to grow your career within an NGO, we want to hear from you.
Tanggung Jawab
- Manage and maintain website content, including regular updates to landing pages and donation portals.
- Provide technical support for digital platforms to ensure seamless user experiences for donors and supporters.
- Coordinate with internal teams to implement digital campaigns and track performance metrics.
- Assist in the quality assurance testing of web pages, donation forms, and integrated digital tools.
- Monitor and report on website health, identifying issues and coordinating with IT support for timely resolution.
- Update multimedia assets (images, videos, and copy) to ensure consistency with brand guidelines.
- Support the digital marketing team with basic troubleshooting and content management system (CMS) operations.
Kualifikasi
- Diploma or Bachelor’s degree in Digital Marketing, IT, Communications, or a related field.
- Minimum 1-2 years of experience in content management systems (CMS) like WordPress or Drupal.
- Basic understanding of HTML and CSS to make front-end website adjustments.
- Excellent attention to detail and ability to multitask in a fast-paced environment.
- Strong command of English; proficiency in Malay is an added advantage.
- Analytical mindset with a keen interest in digital user experience (UX) and conversion optimization.
- Self-motivated with a passion for humanitarian work and a mission-driven mindset.