Deskripsi Pekerjaan
Are you passionate about the world of digital retail and looking for an exciting opportunity to grow your career? Upward Ideas Apparel is currently seeking a dedicated and detail-oriented E-commerce Assistant to join our dynamic team in Metro Manila. In this pivotal role, you will be the driving force behind our online store's success, ensuring a seamless shopping experience for our customers and supporting our brand's digital presence.
As an E-commerce Assistant, you will work closely with the marketing and operations teams to manage our e-commerce platforms, handle customer interactions, and execute daily administrative tasks. You will be responsible for updating product listings, monitoring customer inquiries, and assisting with social media content creation. This is a hands-on position perfect for someone who wants to gain comprehensive experience in the e-commerce industry while contributing to the growth of a fashion-forward brand.
Join us and become an integral part of a creative team where your organizational skills and enthusiasm for fashion will make a real impact.
Tanggung Jawab
- Manage and update product listings on e-commerce platforms (e.g., Shopify, Shopee, Lazada) to ensure accuracy, high-quality imagery, and competitive pricing.
- Monitor and respond to customer inquiries via email, chat, and social media channels in a timely and professional manner.
- Assist in processing and tracking customer orders to guarantee timely delivery and accurate order fulfillment.
- Collaborate with the marketing team to create engaging social media content and promotional materials.
- Analyze website traffic and sales data to identify trends and suggest improvements for the online store.
- Maintain inventory levels and coordinate with logistics partners for stock replenishment.
- Assist in the creation of marketing assets and digital campaigns as required.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Previous experience in e-commerce, customer service, or digital marketing is preferred.
- Strong knowledge of social media platforms (Facebook, Instagram, TikTok) and content creation.
- Excellent written and verbal communication skills in English.
- Basic understanding of SEO principles and analytics tools is a plus.
- Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint).
- Highly organized with the ability to multitask and prioritize effectively in a fast-paced environment.