Deskripsi Pekerjaan
Are you a results-driven e-commerce professional looking to make a significant impact? E-Roc Commerce is seeking an enthusiastic and detail-oriented E Commerce Associate to join our dynamic team in Makati City. In this role, you will be the backbone of our online store operations, driving sales growth and optimizing performance across top platforms like Shopee and Lazada.
You will collaborate closely with marketing, logistics, and customer service teams to ensure seamless campaign execution and an exceptional shopping experience for our customers. From product listing optimization to data-driven promotional strategies, your contributions will directly influence our brand's digital presence and revenue targets.
We are looking for someone who thrives in a fast-paced environment, is passionate about e-commerce trends, and possesses a strong analytical mindset. If you are ready to take ownership of key account metrics and help scale our online business, we want to hear from you.
Tanggung Jawab
- Manage day-to-day operations of online storefronts including Shopee, Lazada, and other platforms
- Plan, execute, and monitor promotional campaigns to maximize sales and visibility
- Optimize product listings with compelling descriptions, keywords, and high-quality images
- Analyze sales data and customer behavior to identify growth opportunities and improve conversions
- Coordinate with logistics and inventory teams to ensure stock availability and timely fulfillment
- Handle customer inquiries, reviews, and escalations to maintain high satisfaction scores
- Track competitor activities and market trends to recommend strategic adjustments
- Prepare regular performance reports and present insights to management
Kualifikasi
- Bachelor's degree in Marketing, Business Administration, or a related field
- At least 1–2 years of experience in e-commerce, online retail, or digital marketing
- Hands-on experience with Shopee, Lazada, or similar e-commerce platforms (seller center tools preferred)
- Strong analytical skills with proficiency in data interpretation and reporting
- Excellent written and verbal communication skills in English
- Detail-oriented with the ability to manage multiple tasks and deadlines
- Basic knowledge of SEO, paid ads, and content marketing is a plus
- Proficiency in Microsoft Excel or Google Sheets for data analysis