Deskripsi Pekerjaan
Are you a dynamic professional who thrives at the intersection of creative design and operational logistics? Bewonder Holding is seeking a talented E-commerce Coordinator cum Creative to join our growing team in Kota Kinabalu.
In this hybrid role, you will play a crucial part in elevating our brand presence across all online channels. You will be responsible for the seamless daily operation of our online stores, ensuring that every product listing is not only accurate but also visually stunning. From coordinating exciting promotional campaigns to monitoring incoming orders and handling customer inquiries, you will be the heartbeat of our e-commerce strategy. If you have a keen eye for detail, a passion for digital marketing, and the organizational skills to manage multiple tasks efficiently, we want to hear from you.
Tanggung Jawab
- Marketplace Management: Oversee daily operations on major e-commerce platforms, including product listing updates, pricing adjustments, and store maintenance.
- Creative Content Creation: Design eye-catching promotional banners, product visuals, and social media graphics to drive sales and engagement.
- Order Fulfillment: Monitor and process customer orders promptly, ensuring timely shipping and accurate tracking information.
- Campaign Coordination: Plan and execute online marketing promotions, collaborating with the marketing team to maximize reach.
- Customer Service: Manage customer inquiries via chat, email, and social media, resolving issues professionally and efficiently.
- Inventory Oversight: Regularly check stock levels and coordinate with logistics to prevent overselling.
Kualifikasi
- Education: Diploma or Bachelor’s degree in Marketing, Design, Business Administration, or a related field.
- Experience: Previous experience in e-commerce operations and basic graphic design is highly preferred.
- Technical Skills: Proficiency in design tools such as Canva, Adobe Photoshop, or Illustrator.
- Platform Knowledge: Familiarity with online marketplace operations (e.g., Lazada, Shopee, TNG eWallet).
- Communication: Excellent written and verbal communication skills in English and Bahasa Malaysia.
- Soft Skills: Strong organizational abilities, attention to detail, and the ability to work in a fast-paced environment.