Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for digital retail? We are looking for a highly motivated E-Commerce cum Sales Coordinator to join our dynamic team based in the Sin Ming area. In this pivotal role, you will act as the bridge between our online sales operations and overall business growth. You will be responsible for the end-to-end management of our marketplace presence, ensuring that our products are showcased effectively while maintaining operational excellence in order fulfillment.
The ideal candidate is tech-savvy, organized, and thrives in a fast-paced environment. You will have the opportunity to influence our brand's online performance by optimizing listings, coordinating promotional campaigns, and delivering exceptional customer service. If you are looking to grow your career in the booming e-commerce sector with a supportive team, we want to hear from you.
Tanggung Jawab
- Manage and update product listings across various e-commerce marketplaces (e.g., Shopee, Lazada, TikTok Shop).
- Coordinate and execute promotional campaigns, flash sales, and seasonal marketing activities.
- Monitor inventory levels and coordinate replenishment to prevent stock-outs.
- Oversee the end-to-end order fulfillment process, from system processing to shipment tracking.
- Manage customer inquiries, feedback, and return/refund requests to ensure high satisfaction scores.
- Analyze sales data and marketplace trends to suggest improvements in product visibility and pricing.
- Collaborate with the warehouse team to ensure accurate order packing and timely dispatch.
Kualifikasi
- Diploma in Business, Marketing, or a related field.
- At least 1-2 years of experience in e-commerce operations or sales coordination.
- Proficiency in using Seller Centers for major e-commerce platforms.
- Strong organizational skills with the ability to multitask effectively.
- Excellent written and verbal communication skills in English.
- A proactive mindset with strong problem-solving abilities.
- Basic knowledge of Microsoft Excel or Google Sheets for inventory tracking.
- Experience in coordinating with logistics partners is a significant advantage.