Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for e-commerce and driving sales? Our client, a reputable company based in Bishan East (Sin Ming), is seeking a dynamic E-Commerce cum Sales Coordinator to join their growing team. In this hybrid role, you will bridge the gap between online sales channels and customer satisfaction by managing product listings, executing promotional campaigns, and overseeing inventory levels. You will be the key point of contact for processing orders and handling returns, ensuring a seamless shopping experience for our customers. We are looking for a candidate with hands-on experience in managing marketplaces who can thrive in a fast-paced environment.
Tanggung Jawab
- Manage and update product listings on e-commerce platforms and marketplaces to ensure accuracy and optimization.
- Monitor inventory levels closely and coordinate with the warehouse to ensure timely stock replenishment.
- Process customer orders accurately and efficiently, from initial placement to final shipment.
- Handle customer inquiries and manage returns or exchanges professionally to maintain high satisfaction.
- Assist in planning and executing digital promotional campaigns to boost sales and engagement.
- Analyze sales data and order reports to identify trends and suggest process improvements.
Kualifikasi
- Minimum 1-2 years of experience in E-Commerce or Sales Coordination.
- Proven experience with marketplace management (e.g., Shopee, Lazada, Amazon).
- Strong organizational and time-management skills with a keen attention to detail.
- Excellent communication and interpersonal skills for interacting with customers and internal teams.
- Proficiency in Microsoft Office Suite and familiarity with e-commerce management tools.
- Ability to work independently and as part of a collaborative team in a fast-paced setting.