Deskripsi Pekerjaan
Are you a digital-savvy professional with a passion for e-commerce and a drive for results? We are seeking a dynamic E-commerce & Digital Growth Executive to join our team in Kuala Lumpur. In this role, you will be at the forefront of our digital expansion, managing key marketplace accounts and crafting strategies that turn browsers into loyal customers.
As the digital landscape evolves, so do we. You will play a crucial role in optimizing our presence on platforms like Shopee, Lazada, and TikTok Shop. We are looking for someone who doesn't just manage accounts but actively seeks out growth opportunities through data-driven insights and creative marketing tactics. Whether it is setting up a mega-sale campaign or fine-tuning our social media ad spend, your work will directly impact our brand's bottom line.
This is an exciting opportunity for a professional who thrives in a fast-paced environment and enjoys the challenge of staying ahead of market trends. You will have the creative freedom to experiment with new content formats, engage with our community, and build a cohesive brand voice across all digital touchpoints. Join us and help shape the future of our digital retail experience while accelerating your career in the booming e-commerce sector in Malaysia.
If you are ready to make a significant impact and grow with a forward-thinking company, we want to hear from you. Apply today to take the next step in your digital marketing career!
Tanggung Jawab
- Manage and optimize daily operations across various e-marketplaces including Shopee, Lazada, and TikTok Shop.
- Develop and execute digital marketing strategies to drive traffic, increase conversion rates, and boost overall sales.
- Create, curate, and manage engaging content for social media platforms to enhance brand visibility and engagement.
- Monitor and analyze sales performance data and market trends to identify new growth opportunities.
- Coordinate with the logistics and warehouse teams to ensure timely order fulfillment and inventory accuracy.
- Plan and implement promotional campaigns, including seasonal sales and platform-specific mega-events.
- Handle customer inquiries and feedback across digital channels to maintain high levels of customer satisfaction.
- Collaborate with influencers and external partners to expand the brand's reach through affiliate marketing.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, Mass Communications, or a related field.
- Proven experience (1-3 years) in managing e-commerce platforms (Shopee Seller Centre, TikTok Shop, etc.).
- Strong understanding of digital marketing tools, including Facebook Ads Manager and Google Analytics.
- Creative mindset with the ability to produce compelling marketing copy and basic visual assets.
- Proficiency in data analysis and Microsoft Excel for reporting and performance tracking.
- Excellent communication skills in both English and Bahasa Malaysia.
- Proactive, self-motivated, and able to work independently in a target-driven environment.
- Familiarity with current social media trends and algorithm changes.