Deskripsi Pekerjaan
Are you a digital-savvy professional with a passion for driving online sales? PETOUR MALAYSIA SDN BHD is looking for a dynamic and results-oriented E-commerce Executive to join our growing team in Balakong. In this role, you will play a pivotal part in managing our online storefronts, optimizing product visibility, and ensuring a seamless shopping experience for our customers.
The ideal candidate is analytical, creative, and comfortable working in a fast-paced retail environment. You will be responsible for end-to-end e-commerce operations, from product listing and inventory management to performance analysis and campaign execution. If you are ready to take your career to the next level and contribute to the digital transformation of a leading pet industry player, we want to hear from you.
Tanggung Jawab
- Manage and update product listings across various e-commerce platforms (Shopee, Lazada, TikTok Shop, etc.).
- Execute digital marketing campaigns and promotional activities to drive traffic and conversion rates.
- Monitor inventory levels and coordinate with the warehouse team to ensure order fulfillment accuracy.
- Analyze daily sales performance and generate reports to track KPIs and identify growth opportunities.
- Collaborate with the creative team to design engaging visuals and content for banners and landing pages.
- Provide prompt and professional customer service to handle inquiries and resolve post-purchase issues.
- Stay up-to-date with market trends and competitor activities to recommend pricing and promotional strategies.
Kualifikasi
- Diploma or Bachelor’s degree in Marketing, Business, E-commerce, or a related field.
- Minimum 1-2 years of proven experience in e-commerce management or digital marketing.
- In-depth knowledge of marketplace back-end systems (Shopee Seller Centre, Lazada Seller Center).
- Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) for data reporting.
- Excellent communication skills in English, Malay, and/or Mandarin to liaise with diverse stakeholders.
- Basic design skills (Canva or Photoshop) to create simple promotional materials are highly desirable.
- Highly organized, detail-oriented, and capable of multi-tasking in a fast-paced environment.