Deskripsi Pekerjaan
Infinity Cosmic Sdn Bhd is a rapidly growing enterprise looking for a high-energy, commercially savvy E-Commerce Executive to join our team in Bandar Sri Damansara. As the digital marketplace evolves, we are looking for a proactive professional who can take ownership of our online storefronts and transform browsing traffic into loyal customers.
In this role, you will be at the forefront of our digital sales strategy. You won't just be managing listings; you will be architecting the customer journey across platforms like Shopee, Lazada, and TikTok Shop. We value data-driven decision-making and are looking for someone who can analyze market trends to keep us ahead of the competition. If you have a passion for e-commerce growth and a knack for optimizing online sales channels, this is the perfect career move for you.
Your primary objective will be to lead and grow our e-commerce business through strategic planning, meticulous execution of promotional campaigns, and superior store management. You will work closely with the marketing and operations teams to ensure a seamless brand experience and efficient order fulfillment. We offer a collaborative environment where your ideas for growth are not only heard but encouraged.
Tanggung Jawab
- Manage and maintain product listings across multiple e-marketplaces including Shopee, Lazada, and TikTok Shop.
- Plan, execute, and monitor marketing campaigns such as 'Double Day' sales, flash deals, and seasonal promotions.
- Optimize product titles, descriptions, and keywords to improve search visibility (SEO) and conversion rates.
- Analyze sales performance data and traffic metrics to provide actionable insights for business growth.
- Oversee inventory levels across all platforms and coordinate with the warehouse team for stock replenishment.
- Provide exceptional customer service by responding to inquiries and resolving issues via platform chat tools.
- Monitor competitor pricing and market trends to ensure our offerings remain competitive and profitable.
- Collaborate with the design team to create engaging banners and visual content for the store homepage.
Kualifikasi
- Candidate must possess at least a Diploma or Bachelor’s Degree in Marketing, Business Studies, E-Commerce, or a related field.
- Minimum 1-2 years of hands-on experience in managing Shopee, Lazada, or TikTok Shop Seller Centers.
- Strong understanding of e-commerce algorithms, SEO, and digital marketing tools.
- Proficiency in Microsoft Excel for data analysis and reporting.
- Excellent communication skills in English and Bahasa Malaysia; ability to speak Mandarin is a significant advantage.
- Proactive attitude with the ability to work independently and meet tight deadlines.
- Analytical mindset with a focus on commercial growth and ROI.
- Must be willing to work in Bandar Sri Damansara, Selangor.