Deskripsi Pekerjaan
We are seeking a dynamic E-Commerce Executive to spearhead our digital transformation and drive online sales growth at Robert T 1994 Optical. This pivotal role involves establishing, managing, and optimizing our e-commerce platforms to deliver exceptional customer experiences and maximize revenue. You will develop comprehensive digital strategies, implement SEO/SEM tactics, and analyze performance metrics to continuously improve conversion rates. Join our innovative team to revolutionize optical retail in Sabah and create seamless online shopping experiences for our valued customers.
The ideal candidate will have a passion for digital innovation and a proven track record in e-commerce management. You will collaborate with marketing, inventory, and customer service teams to ensure cohesive digital operations. This position offers the opportunity to shape the future of optical retail in Malaysia while working with cutting-edge technologies and industry best practices.
Tanggung Jawab
- Establish, configure, and maintain e-commerce platforms (Shopify, WooCommerce, etc.)
- Develop and execute digital marketing strategies including SEO, SEM, and social media campaigns
- Optimize product listings, descriptions, and imagery for maximum conversion
- Monitor sales analytics, KPIs, and customer behavior to drive performance improvements
- Coordinate with marketing team on promotional campaigns and content creation
- Manage online inventory systems and ensure seamless order fulfillment
- Implement customer retention strategies through email marketing and loyalty programs
- Stay updated on e-commerce trends and platform updates
Kualifikasi
- Bachelor's degree in Marketing, Business, or related field
- 1-2 years of e-commerce management experience
- Proficiency in e-commerce platforms (Shopify, WooCommerce, Magento)
- Strong analytical skills with data-driven decision making
- Experience with SEO/SEM tools (Google Analytics, SEMrush)
- Excellent communication and project management abilities
- Knowledge of digital marketing channels (social media, email, content)
- Experience in retail/optical industry preferred