Deskripsi Pekerjaan
Are you a detail-oriented, proactive professional looking to make your mark in the fast-paced world of digital retail? Foh Foh Co Pte Ltd is seeking an energetic and driven E-Commerce Executive to join our dynamic team in the West Region of Singapore. In this critical role, you will be at the forefront of our digital sales channels, driving operational efficiency and platform growth across multiple online marketplaces.
As our E-Commerce Executive, you will take full ownership of our online storefronts, ensuring that product listings are continuously optimized, customer orders are processed promptly, and digital inventory is perfectly aligned. You will act as the key link between our online shoppers and physical warehouse operations, directly influencing customer satisfaction and repeat business. This position is ideal for an individual who is highly organized, data-driven, and possesses a keen understanding of modern e-commerce strategies.
We offer a highly competitive salary package ranging from $2,700 to $3,100 per month, a collaborative and supportive working environment, and real opportunities for professional development within the business. If you are passionate about online retail, enjoy solving problems, and want to play an active part in expanding our digital footprint, we would love to have you on board. Apply today to take the next step in your e-commerce career!
Tanggung Jawab
- Manage, maintain, and optimize product listings on major e-commerce platforms including Shopee, Lazada, Qoo10, and our official Shopify store.
- Process and fulfill daily online customer orders accurately and in a timely manner.
- Collaborate with the logistics and warehouse teams to ensure proper inventory levels and timely product dispatch.
- Monitor and analyze key e-commerce performance metrics (traffic, conversion rates, sales) to identify trends and growth opportunities.
- Develop and execute seasonal promotional campaigns and platform-exclusive sales initiatives to drive conversion rates.
- Handle online customer service queries, reviews, and feedback professionally to maintain high seller ratings and brand reputation.
- Perform regular competitor analysis to ensure our pricing and product offerings remain highly competitive.
Kualifikasi
- Diploma or Degree in Business, Marketing, E-Commerce, or a related discipline.
- Minimum of 1 to 2 years of hands-on experience in managing e-commerce marketplaces (Shopee, Lazada, etc.).
- Solid understanding of Shopify or similar content management and digital commerce platforms.
- Basic design and image editing skills (using Photoshop, Canva, or Illustrator) is highly advantageous.
- Strong analytical mindset with proficiency in Excel for reporting and sales tracking.
- Excellent communication skills, both written and verbal, with a strong customer-centric attitude.
- Proactive team player capable of multitasking and working independently in a fast-paced environment.