Deskripsi Pekerjaan
Are you a data-driven E-Commerce professional looking to make a significant impact in a fast-growing company? Prima Inovasindo Sukses is seeking a highly motivated and strategic E-Commerce Manager to lead our digital sales operations. In this role, you will be the driving force behind our online storefronts, ensuring seamless operations across major marketplaces and our own web platforms.
The ideal candidate will have a deep understanding of the Indonesian e-commerce landscape, a passion for digital marketing, and the ability to optimize customer journeys from discovery to checkout. You will be responsible for overseeing end-to-end e-commerce activities, analyzing performance metrics, and implementing growth strategies to maximize ROI and brand visibility.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies to achieve monthly and annual sales targets.
- Manage end-to-end operations across major marketplaces (Shopee, Tokopedia, Lazada, etc.) and brand websites.
- Monitor inventory levels, pricing strategies, and promotional activities to ensure competitive market positioning.
- Collaborate with the digital marketing team to plan and execute high-performing campaigns and flash sales.
- Analyze website traffic, conversion rates, and customer behavior data to provide actionable insights.
- Maintain high store ratings through excellent customer service and efficient order fulfillment processes.
- Identify emerging market trends and platform features to maintain a technological and strategic edge.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Management, or a related field.
- Minimum 3-5 years of proven experience in E-commerce management, preferably in a retail or FMCG environment.
- Deep expertise in managing dashboard operations for Shopee, Tokopedia, and TikTok Shop.
- Strong analytical skills with proficiency in Microsoft Excel and e-commerce analytics tools.
- Proven ability to manage budgets, forecast sales, and optimize operational workflows.
- Excellent communication skills with the ability to coordinate effectively across internal teams and external vendors.
- Fluent in both Bahasa Indonesia and English.