Deskripsi Pekerjaan
Are you a data-driven marketer with a passion for e-commerce growth? Famsy Sdn Bhd is looking for a dynamic E-Commerce & Marketing Executive to join our expanding team in Subang Jaya. In this role, you will be the heartbeat of our online operations, responsible for driving sales performance, enhancing customer journeys, and executing high-impact marketing campaigns.
You will play a pivotal role in optimizing our digital storefront, collaborating with cross-functional teams to ensure our brand remains competitive in the fast-paced Malaysian e-commerce landscape. The ideal candidate is someone who thrives on analytics, possesses a sharp eye for trends, and is committed to delivering an exceptional shopping experience.
Tanggung Jawab
- Manage day-to-day e-commerce operations, including product listings, inventory synchronization, and price updates.
- Plan and execute integrated marketing campaigns across various digital channels to drive traffic and increase conversion rates.
- Monitor and analyze e-commerce performance metrics (KPIs) to identify growth opportunities and areas for improvement.
- Optimize website and marketplace product pages for search (SEO) and user experience (UX) to boost discoverability.
- Coordinate with internal teams to align promotional calendars and seasonal marketing efforts.
- Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction and positive reviews.
- Stay up-to-date with market trends, competitor activities, and platform policy changes to maintain a competitive edge.
Kualifikasi
- Diploma or Bachelor’s degree in Marketing, Business, E-commerce, or a related field.
- Minimum 1-2 years of experience in e-commerce management or digital marketing.
- Proficiency in managing e-commerce platforms (e.g., Shopee, Lazada, Shopify, or similar marketplaces).
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent communication skills in English and Malay, both written and verbal.
- Detail-oriented mindset with the ability to multitask in a fast-paced environment.
- A proactive team player with a problem-solving attitude.