Deskripsi Pekerjaan
Are you a strategic leader passionate about the digital retail landscape? Intellivisiontech Sdn. Bhd. is seeking a dedicated E-Commerce Operation Manager to spearhead our online business growth. In this pivotal role, you will be responsible for the end-to-end management of our e-commerce storefronts, ensuring seamless daily operations and maximizing store performance across key platforms.
We are looking for a proactive professional who can bridge the gap between technical operations and marketing strategy. You will oversee inventory management, campaign execution, and user experience optimization to drive conversion rates and enhance customer satisfaction. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you.
Tanggung Jawab
- Oversee and manage daily operations for all company e-commerce platforms, including but not limited to Shopee, Lazada, and the official website.
- Optimize product listings, images, and descriptions to improve search visibility and conversion rates.
- Analyze sales data, traffic trends, and customer behavior to implement data-driven strategies for growth.
- Coordinate with the marketing team to plan and execute promotional campaigns and seasonal sales events.
- Ensure inventory accuracy and timely stock replenishment to prevent stockouts or overstocking.
- Monitor platform policies and compliance standards to maintain a healthy seller account standing.
- Manage customer inquiries and returns process to ensure high service quality.
Kualifikasi
- Bachelor’s degree in Marketing, Business Administration, E-Commerce, or a related field.
- Minimum of 3-5 years of proven experience in e-commerce operations or digital marketing management.
- Strong proficiency in CMS platforms (Shopify, WooCommerce) and e-commerce tools (e.g., Lazada Seller Centre, Shopee).
- Excellent understanding of SEO principles, keyword research, and digital analytics tools.
- Strong project management skills with the ability to multitask and prioritize effectively.
- Excellent written and verbal communication skills in English.