Deskripsi Pekerjaan
Join our dynamic team as an E-commerce Operations Specialist and play a pivotal role in driving our online sales growth across multiple digital platforms. As a key member of our marketing and communications team, you will be responsible for managing and optimizing our presence on major e-commerce channels including Shopee, TikTok Shop, and our company website.
This is an excellent opportunity for a tech-savvy individual with a passion for e-commerce to make a tangible impact on our digital footprint. You will work closely with various departments to ensure seamless online operations, from product listings to campaign management and customer service excellence.
We're looking for a proactive professional who can thrive in a fast-paced digital environment and contribute to our continuous growth. If you're ready to take your e-commerce career to the next level and help shape our online success story, we encourage you to apply.
Tanggung Jawab
- Manage daily operations across Shopee, TikTok Shop, and company website
- Create, optimize, and maintain product listings to maximize visibility and sales
- Develop and execute digital marketing campaigns to drive traffic and conversions
- Monitor and analyze sales data to identify trends and improvement opportunities
- Coordinate with customer service team to ensure excellent post-purchase experience
- Stay updated with e-commerce platform policies and algorithm changes
- Collaborate with marketing team to align online strategies with brand objectives
Kualifikasi
- Proven experience in e-commerce operations or digital marketing
- Familiarity with Shopee, TikTok Shop, and other major e-commerce platforms
- Strong analytical skills with ability to interpret sales data and metrics
- Excellent communication skills with customer service orientation
- Ability to work independently and as part of a collaborative team
- Detail-oriented with strong organizational and time management skills
- Knowledge of digital marketing principles and online consumer behavior