Deskripsi Pekerjaan
JR Life Sciences is a dynamic and rapidly growing organization in the health and wellness industry. We are seeking a highly motivated and experienced E-commerce Senior Key Account Manager to lead and expand our presence on major online retail platforms in Singapore and the region.
As a strategic partner to the management team, you will be at the forefront of our digital growth strategy. You will be responsible for building and nurturing strategic relationships with key accounts such as Lazada, Shopee, Amazon, and Qoo10. Your primary goal will be to drive sales, maximize profitability, and enhance brand visibility in the highly competitive e-commerce landscape. This is an exceptional opportunity for a talented KAM to take ownership of a pivotal role within a thriving organization.
In this high-impact role, you will leverage your deep understanding of the e-commerce ecosystem, marketplace dynamics, and digital marketing strategies to exceed business objectives. You will take ownership of the P&L for key e-commerce channels, driving sustainable and profitable growth. Working closely with cross-functional teamsâincluding Digital Marketing, Supply Chain, Product, and Financeâyou will ensure seamless operations, optimize the customer journey, and deliver an exceptional online brand experience.
We are looking for a data-driven leader with a passion for e-commerce and a proven track record in managing key accounts on major marketplaces. If you have a knack for negotiation, a sharp analytical mind, and a relentless drive to succeed, we want to hear from you. Join us to shape the future of health and wellness commerce in Southeast Asia.
Tanggung Jawab
- Develop and execute strategic account plans to achieve sales targets and market share goals for key e-commerce platforms (Shopee, Lazada, Amazon, etc.).
- Manage day-to-day relationships with key account partners, including negotiations, joint business planning, and promotional calendar management.
- Analyze sales performance metrics, market trends, and customer insights to identify opportunities for growth and optimization.
- Lead the planning and execution of online marketing campaigns, including sponsored ads, flash sales, and brand days, to boost traffic and conversion rates.
- Optimize product listings, pricing strategies, and inventory allocation to maximize revenue and minimize stock-outs.
- Collaborate with the marketing team to develop compelling product content, imagery, and A+ content that resonates with the target audience.
- Monitor competitor activities and market landscape to maintain a competitive edge and propose proactive business initiatives.
- Prepare regular reports and forecasts for senior management, highlighting key achievements, risks, and opportunities.
Kualifikasi
- Bachelor's degree in E-Commerce, Business, Marketing, or a related field; OR a minimum of 3 years of experience in eCommerce or Key Account Management.
- Proven track record of managing and growing successful key accounts on major e-commerce marketplaces (Shopee, Lazada, Amazon).
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Google Analytics, seller central dashboards).
- Excellent negotiation, communication, and presentation skills.
- Deep understanding of e-commerce KPIs (ROI, ACoS, conversion rate, basket size).
- Self-starter with a strong sense of ownership and the ability to thrive in a fast-paced, target-driven environment.
- Experience in the health, wellness, or FMCG industry is a strong plus.
- Fluent in English; proficiency in other Asian languages is advantageous for regional collaboration.