Deskripsi Pekerjaan
Are you a data-driven digital enthusiast looking to make an impact in the fast-paced world of online retail? PT. HRDKU REKSA TALENTA is seeking a dynamic E-Commerce Specialist to join our team in Surabaya. In this role, you will be the backbone of our digital storefronts, ensuring optimal product visibility, seamless customer journeys, and consistent sales growth across various marketplaces.
The ideal candidate is comfortable navigating platform backend systems, analyzing conversion metrics, and implementing promotional strategies that drive results. If you are passionate about digital trends and possess a keen eye for merchandising, we want to hear from you. You will play a pivotal role in optimizing our e-commerce operations, contributing directly to our brand's success in the competitive Indonesian market.
Tanggung Jawab
- Manage daily operations of company e-commerce stores (Shopee, Tokopedia, TikTok Shop, etc.).
- Execute product listing optimizations including titles, descriptions, and high-quality imagery to improve SEO rankings.
- Monitor inventory levels and coordinate with the supply chain team to ensure stock availability.
- Implement and oversee promotional campaigns, flash sales, and discount vouchers to boost conversion rates.
- Analyze weekly sales performance, traffic metrics, and customer behavior to provide actionable reports.
- Coordinate with customer service teams to handle inquiries and improve store ratings.
- Stay up-to-date with marketplace algorithm changes and competitor activities.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Communication, or a related field.
- Minimum 1-2 years of proven experience in E-commerce management or digital retail.
- Deep understanding of marketplace seller centers (Shopee, Tokopedia, Lazada, TikTok Shop).
- Strong analytical skills and proficiency in using Excel for data reporting.
- Excellent communication skills with a focus on customer-centric problem solving.
- Ability to multitask and work effectively under tight deadlines in a fast-paced environment.
- Familiarity with digital marketing tools and basic graphic design skills (Canva/Photoshop) is a plus.