Deskripsi Pekerjaan
Join PSV Jobconnections as an E-commerce Specialist and drive our digital retail success! You'll be at the forefront of our online operations, managing sales platforms to maximize revenue and customer satisfaction. This role requires meticulous attention to detail in order fulfillment, inventory management, and customer support to ensure seamless shopping experiences. As a key player in our digital transformation, you'll analyze performance metrics, optimize product listings, and collaborate with cross-functional teams to enhance our online presence. If you're passionate about e-commerce and thrive in dynamic environments, this position offers the perfect opportunity to grow your career while making tangible impacts on our business growth.
Tanggung Jawab
- Manage and optimize online sales platforms including product listings, pricing strategies, and promotional campaigns
- Ensure timely and accurate order fulfillment from processing to delivery coordination
- Maintain real-time inventory accuracy across multiple sales channels
- Provide responsive and effective customer support via email, chat, and social media
- Analyze sales data and KPIs to identify growth opportunities and operational improvements
- Collaborate with marketing teams on digital campaigns and promotional activities
- Implement and improve e-commerce processes for enhanced efficiency
Kualifikasi
- Bachelor's degree in Marketing, Business Administration, or related field
- 1-2 years of experience in e-commerce operations or digital retail
- Proficiency with e-commerce platforms (Shopify, WooCommerce, Magento)
- Strong analytical skills with attention to detail in inventory and sales data
- Excellent written and verbal communication skills for customer interactions
- Ability to work independently and manage multiple priorities
- Basic knowledge of digital marketing principles and SEO practices