Deskripsi Pekerjaan
Join Le Louvre Patisserie, a renowned patisserie brand, as our E-Commerce Specialist and help us revolutionize our digital presence in the competitive Jakarta market. We're seeking a dynamic and results-driven professional to lead our online sales strategy, enhance customer experience, and drive growth in our digital channels.
As an integral member of our marketing and communications team, you'll be responsible for developing and executing comprehensive e-commerce strategies that align with our brand's premium positioning. You'll work closely with cross-functional teams to ensure seamless online operations, from product listings to order fulfillment and customer service.
This role offers the opportunity to shape the future of our online business, leveraging cutting-edge technologies and innovative approaches to stay ahead in the digital marketplace. If you're passionate about e-commerce, have a keen eye for detail, and thrive in a fast-paced environment, we invite you to apply and become part of our success story.
Tanggung Jawab
- Develop, implement, and optimize e-commerce strategies across multiple platforms to drive online sales and revenue growth
- Manage and maintain the company's e-commerce website, ensuring product listings are accurate, attractive, and optimized for search engines
- Analyze sales data, market trends, and customer behavior to identify opportunities for improvement and growth
- Coordinate with marketing team to create compelling digital content and campaigns that enhance brand visibility and engagement
- Oversee online customer service, ensuring timely responses to inquiries and efficient resolution of issues
- Monitor and report on key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition cost
- Stay updated with e-commerce technologies, platforms, and best practices to ensure competitive advantage
Kualifikasi
- Bachelor's degree in Marketing, Business, E-commerce, or related field; equivalent professional experience is also valued
- Minimum 3 years of experience in e-commerce management, digital marketing, or related roles
- Proven track record of developing and executing successful e-commerce strategies that increased online sales
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions
- Excellent knowledge of e-commerce platforms, SEO/SEM principles, and digital marketing tools
- Exceptional communication and interpersonal skills with a customer-centric approach
- Ability to work independently and collaboratively in a fast-paced environment with multiple stakeholders