Deskripsi Pekerjaan
Are you passionate about digital retail and sports equipment? Sports Express is seeking a motivated E-commerce Specialist to join our dynamic team in Cheng, Melaka. In this role, you will play a pivotal part in driving our online growth, optimizing product visibility, and ensuring a seamless shopping experience for our customers. We offer a supportive work environment that values work-life balance and provides genuine opportunities for professional development.
As an E-commerce Specialist, you will manage day-to-day operations across our digital platforms. This is an excellent opportunity for a detail-oriented professional to sharpen their marketing, analytical, and operational skills while contributing to the success of a growing brand.
Tanggung Jawab
- Manage and update product listings across various e-commerce platforms to ensure accuracy and visual appeal.
- Monitor inventory levels and coordinate with the warehouse team to ensure timely order fulfillment.
- Implement digital marketing campaigns to increase traffic and boost online sales performance.
- Analyze sales reports and customer feedback to identify trends and areas for store improvement.
- Provide prompt and professional customer support to resolve inquiries and enhance user satisfaction.
- Collaborate with the marketing team to execute promotional activities and seasonal sales events.
- Maintain platform compliance and ensure adherence to company brand guidelines at all times.
Kualifikasi
- Diploma or Bachelor’s degree in Marketing, Business, Information Technology, or a related field.
- Minimum 1-2 years of experience in e-commerce, digital marketing, or retail operations.
- Strong understanding of e-commerce platforms such as Shopee, Lazada, or Shopify.
- Excellent communication skills in English and Malay to interact with diverse customer bases.
- Proficiency in Microsoft Office Suite, particularly Excel for data tracking and reporting.
- Basic knowledge of image editing tools (e.g., Canva or Photoshop) for content creation is an added advantage.
- High attention to detail with the ability to multitask in a fast-paced environment.