Deskripsi Pekerjaan
Are you a dynamic and results-driven E-commerce professional with a passion for digital innovation? Le Louvre Patisserie, a renowned name synonymous with exquisite culinary creations, is seeking a talented E-commerce Specialist to join our vibrant team in Jakarta Selatan. This is an unparalleled opportunity to shape our online presence and drive significant growth for a luxury brand.
As our E-commerce Specialist, you will be at the forefront of our digital strategy, responsible for optimizing our online store, enhancing customer journeys, and expanding our reach across various digital channels. You will play a crucial role in managing our entire e-commerce ecosystem, from product listings and promotions to website analytics and conversion optimization. If you thrive in a fast-paced environment and are eager to make a tangible impact on a beloved brand's digital success, we invite you to be a part of our exciting journey. Come & Join our dynamic team and help us deliver the delightful Le Louvre Patisserie experience to more customers online!
Tanggung Jawab
- Manage and maintain Le Louvre Patisserie's e-commerce platform, ensuring accurate product listings, pricing, and promotional content.
- Develop and execute comprehensive online sales strategies to maximize revenue and achieve conversion targets.
- Monitor website performance using analytics tools, identify trends, and implement data-driven improvements to the user experience.
- Coordinate with the marketing team to align e-commerce activities with broader digital marketing campaigns (SEO, SEM, social media, email marketing).
- Oversee online inventory management, ensuring product availability and efficient fulfillment processes.
- Manage customer inquiries and feedback related to online orders, ensuring exceptional service and satisfaction.
- Research and implement new e-commerce technologies and best practices to enhance the online shopping experience.
- Analyze competitor activities and market trends to identify new opportunities for growth and differentiation.
Kualifikasi
- Bachelor's degree in Marketing, Business Administration, Information Technology, or a related field.
- Proven 3+ years of experience in e-commerce management, preferably within the F&B, retail, or luxury goods sector.
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems.
- Proficiency in web analytics tools (e.g., Google Analytics) and A/B testing methodologies.
- Solid knowledge of SEO/SEM best practices and digital marketing principles.
- Excellent analytical skills with the ability to interpret data and make informed business decisions.
- Exceptional organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
- Strong communication and interpersonal skills, capable of collaborating effectively with cross-functional teams.