Deskripsi Pekerjaan
We are seeking a creative and data-driven E-Commerce Specialist to manage our digital presence across Shopee, Facebook, and Instagram. If you have a passion for digital marketing and a proven track record in e-commerce management, we want to hear from you. You will play a crucial role in driving brand awareness, customer engagement, and sales growth for PT. Rocksweet Indonesia Cantik. Your daily efforts will directly impact our market position in the competitive beauty and confectionery industry.
As a key member of our marketing team, you will be responsible for curating compelling content, optimizing marketplace listings, and executing targeted advertising campaigns to reach our target audience effectively.
Tanggung Jawab
- Manage and optimize product listings on Shopee, ensuring high visibility, accurate descriptions, and competitive pricing strategies.
- Create and curate engaging visual content (images, videos, and captions) for Facebook and Instagram to drive engagement and brand loyalty.
- Execute and monitor social media advertising campaigns (Meta Ads) to maximize ROI and customer acquisition.
- Monitor daily inquiries and provide exceptional customer service to ensure high satisfaction and retention rates.
- Analyze performance metrics, traffic data, and conversion rates to identify trends and optimize marketing strategies.
- Collaborate with the creative team to ensure brand consistency across all digital platforms.
- Stay updated with the latest e-commerce trends and platform algorithm changes to maintain a competitive edge.
Kualifikasi
- Minimum of 2 years of experience in E-Commerce management, specifically on Shopee and social media platforms.
- Strong understanding of digital marketing principles, SEO, and social media algorithms.
- Excellent communication skills in both English and Indonesian.
- Proficient in using social media management tools and design software (e.g., Canva, Adobe Creative Suite).
- Ability to analyze data and derive actionable insights to improve sales performance.
- Detail-oriented with a proactive approach to problem-solving.
- Available to work in a full-time capacity in Medan.