Deskripsi Pekerjaan
Are you a dynamic individual with a passion for digital retail? We are looking for a highly motivated and detail-oriented E-Commerce Staff to join our growing team in Jakarta Selatan. This is an exciting opportunity to play a key role in managing our online storefront, optimizing product visibility, and driving sales growth.
In this role, you will be the backbone of our daily e-commerce operations. You will ensure that our product listings are accurate, attractive, and aligned with our brand strategy. The ideal candidate will thrive in a fast-paced environment and be eager to maximize revenue through strategic product placement and exceptional customer interaction. With an attractive salary package and performance-based sales bonuses, this position is perfect for someone who is results-driven and ready to take the next step in their e-commerce career.
Tanggung Jawab
- Manage daily operations of online marketplaces (Shopee, Tokopedia, TikTok Shop, etc.).
- Upload and optimize product listings, including descriptions, categories, and high-quality imagery.
- Monitor inventory levels and coordinate stock replenishment to avoid out-of-stock scenarios.
- Respond to customer inquiries and resolve issues promptly to ensure high store ratings.
- Track sales performance, analyze marketplace trends, and prepare regular reports for management.
- Coordinate with the logistics team to ensure timely order processing and fulfillment.
- Execute promotional campaigns and participate in platform-specific mega-sales events.
Kualifikasi
- Minimum High School Diploma or Bachelor's degree in any field.
- At least 1-2 years of proven experience in E-commerce administration or marketplace management.
- In-depth knowledge of Indonesian e-commerce platforms (Shopee, Tokopedia, Lazada, TikTok Shop).
- Strong analytical skills with proficiency in Microsoft Excel.
- Excellent communication and customer service skills in both Indonesian and English.
- Ability to work independently and manage multiple tasks under tight deadlines.
- Strong problem-solving attitude with a focus on achieving sales targets.