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Penjualan 🏢 Full Time ⭐️ Terverifikasi

E-commerce Staff (Mandarin Speaker)

Mosaic Solusi Indonesia
Jakarta Utara, Jakarta Raya
Estimasi Gaji
Rp 8.000.000 – Rp 12.000.000
Live Update
2 Mei 2026
Batas Akhir
2 Mei 2027

Deskripsi Pekerjaan

Are you a bilingual professional with a passion for digital retail? Mosaic Solusi Indonesia is looking for a dynamic and results-oriented E-commerce Staff member to join our growing team in PIK 2. As an E-commerce Staff, you will play a vital role in bridging our operations with our Mandarin-speaking partners and customers, ensuring seamless online store performance and high-quality service.

You will be responsible for managing day-to-day operations across various marketplaces, coordinating marketing campaigns, and analyzing sales performance to maximize revenue. The ideal candidate is detail-oriented, tech-savvy, and comfortable working in a fast-paced retail environment. If you possess excellent communication skills in both Indonesian and Mandarin and thrive in a collaborative workspace, we want to hear from you.

Tanggung Jawab

  • Manage and maintain product listings across multiple e-commerce platforms (Shopee, Tokopedia, TikTok Shop, etc.).
  • Communicate effectively with Mandarin-speaking suppliers and partners to facilitate smooth business transactions.
  • Monitor inventory levels and coordinate with the warehouse team to ensure stock availability.
  • Execute promotional activities and marketing campaigns to boost store visibility and sales.
  • Analyze weekly sales reports and provide insights to improve store performance and conversion rates.
  • Respond to customer inquiries and resolve complaints professionally to ensure a positive shopping experience.
  • Coordinate with the logistics team to ensure timely order processing and delivery.

Kualifikasi

  • Minimum Diploma/Bachelor's degree in any field (Business or Marketing preferred).
  • Fluent in Mandarin (spoken and written) is mandatory.
  • Previous experience in E-commerce or Marketplace operations is highly preferred.
  • Proficient in MS Office, especially Excel (pivot tables, VLOOKUP).
  • Strong analytical mindset and attention to detail.
  • Ability to work independently as well as part of a team in a target-driven environment.
  • Willing to be based in PIK 2, Jakarta Utara.

Keahlian yang Dibutuhkan

E-commerce Operations Mandarin Marketplace Management Digital Marketing Sales Analysis Inventory Management Customer Service Microsoft Excel

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