Deskripsi Pekerjaan
Are you looking to kickstart your career in the digital world? My Smiling House is seeking a passionate Ecommerce Assistant to join our dynamic team in George Town, Penang. In this hands-on role, you will gain valuable experience in managing online stores, assisting with product launches, and optimizing daily sales performance. We are looking for a motivated individual who is eager to learn and contribute to our continued growth in the e-commerce sector.
As part of our team, you will work closely with our marketing and operations departments to ensure our online presence is engaging, up-to-date, and effective. You will be responsible for maintaining product listings, monitoring website analytics, and providing top-tier customer support. This is an excellent opportunity for students or recent graduates looking to build a strong foundation in digital marketing and e-commerce operations.
Tanggung Jawab
- Assist in the daily management and optimization of the online store and product listings.
- Support the launch of new products, including writing compelling descriptions and uploading high-quality images.
- Monitor sales performance and analyze key metrics to identify trends and growth opportunities.
- Handle customer inquiries and provide exceptional support via email and chat platforms.
- Update website content to ensure it remains fresh, relevant, and SEO-friendly.
- Collaborate with the marketing team on promotional campaigns and digital strategies.
- Perform basic inventory checks and coordinate with logistics when necessary.
Kualifikasi
- Enthusiastic and eager to learn about e-commerce operations and digital marketing.
- Basic understanding of online shopping platforms and e-commerce trends is a plus.
- Strong written and verbal communication skills in English.
- Detail-oriented with a focus on accuracy in data entry and content management.
- Ability to multitask and work efficiently in a fast-paced, remote-friendly environment.
- Familiarity with basic SEO or digital marketing concepts is advantageous but not required.