Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for digital retail? Hey Rocket is seeking a motivated ECommerce Operation Executive to join our dynamic team in the heart of Kuala Lumpur. This is an exciting opportunity for both seasoned professionals and ambitious fresh graduates to build a career in the rapidly growing e-commerce sector.
As our ECommerce Operation Executive, you will be the backbone of our digital storefront. You will play a critical role in ensuring that our customers enjoy a seamless shopping experience by maintaining product integrity, optimizing listings, and executing promotional strategies across various platforms. We offer a flexible hybrid work arrangement, allowing you to balance productivity and personal time effectively.
If you are tech-savvy, thrive in a fast-paced environment, and are eager to learn the ropes of e-commerce management, we want to hear from you!
Tanggung Jawab
- Manage end-to-end product listings, including cataloging, SKU creation, and bulk uploads across multiple e-commerce channels.
- Ensure 100% accuracy in product information, including descriptions, high-quality imagery, and technical specifications.
- Coordinate with the marketing team to execute promotional campaigns, flash sales, and seasonal pricing updates.
- Monitor inventory levels and coordinate with logistics to ensure smooth order fulfillment and timely stock replenishment.
- Regularly audit store performance and troubleshoot technical issues or pricing discrepancies.
- Analyze daily sales data and generate reports to track performance against KPIs.
- Stay updated on e-commerce platform algorithm changes and market trends to improve visibility and conversion rates.
Kualifikasi
- Diploma or Degree in Business, Marketing, E-commerce, or a related field.
- Fresh graduates are highly encouraged to apply; prior internship experience in e-commerce is a plus.
- Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and Google Workspace.
- Exceptional attention to detail and ability to manage repetitive tasks with high precision.
- Excellent communication skills in English and Bahasa Malaysia.
- Ability to work independently in a hybrid environment while meeting strict deadlines.
- A proactive mindset with a genuine curiosity for digital retail technologies and market trends.