Deskripsi Pekerjaan
SOFTPILLOW MOLLYCODDLE & CO Sdn Bhd is a premier provider of unforgettable brand experiences and high-touch event management. We are looking for a seasoned Events & Operations Manager to anchor our operations in Kelana Jaya. This is not just a role; it is the operational nerve center of our organization.
Your mission is to transform strategic visions into executable realities. You will be responsible for overseeing end-to-end event operations, ensuring flawless execution from initial concept and vendor sourcing to on-site delivery and post-event evaluation. Your days will be spent aligning production teams, managing budgets with precision, negotiating supplier contracts, and maintaining rigorous standards across every project touchpoint.
The ideal candidate possesses a natural aptitude for leadership and logistics. You are a calm problem-solver who thrives on making the madness operational. You know how to keep vendors accountable, anticipate bottlenecks, and ensure every site runs like clockwork. You will implement and refine SOPs, build robust workflows, and drive continuous improvement across our operations.
We offer a dynamic, fast-paced environment where your contributions have a direct impact. If you are ready to bring your operational expertise to a creative and ambitious team, apply today and help us craft events that leave a lasting impression.
Tanggung Jawab
- Oversee the end-to-end operational lifecycle of events, from initial planning and vendor sourcing to on-site execution and post-event evaluation.
- Lead and align cross-functional production teams, ensuring clear communication, role clarity, and timely delivery of milestones.
- Manage vendor accountability, negotiate contracts, and maintain strong supplier relationships to ensure quality and cost-effectiveness.
- Develop and manage comprehensive project budgets, timelines, and resource allocation plans.
- Maintain rigorous on-site operational control, managing logistics, health & safety, and compliance.
- Implement and refine operational workflows, SOPs, and best practices to improve efficiency across projects.
- Proactively identify and troubleshoot operational challenges, making critical decisions under pressure.
- Provide post-event analysis and reporting, delivering actionable insights and strategic recommendations for continuous improvement.
Kualifikasi
- Bachelor's degree in Event Management, Hospitality, Business Administration, or a related field.
- Minimum of 5 years of experience in events operations, production management, or a similar high-pressure project management role.
- Proven track record of successfully delivering large-scale, complex events from concept to completion.
- Strong leadership and team management skills, with experience managing cross-functional and external teams.
- Exceptional organizational, problem-solving, and multi-tasking abilities with acute attention to detail.
- Excellent verbal and written communication skills, with strong negotiation and conflict resolution capabilities.
- Proficiency in event management software, project management tools (e.g., Asana, Trello), and the Google Workspace / Microsoft Office suite.
- Ability to thrive in a fast-paced, deadline-driven environment and adapt quickly to changing priorities.