Deskripsi Pekerjaan
Join Sunway Multicare Pharmacy as an Executive – Partnership & Customer Growth and play a pivotal role in expanding our market presence and enhancing customer loyalty. In this dynamic position, you will be responsible for developing and implementing strategic initiatives that drive customer acquisition and retention through innovative CRM systems, meaningful partnerships, and targeted marketing campaigns.
You will have the opportunity to shape the retail experience at Sunway Multicare Pharmacy by creating impactful in-store and digital touchpoints that resonate with our diverse customer base. Your expertise in relationship building and market analysis will be crucial in identifying new growth opportunities and fostering long-term collaborations with key stakeholders across the healthcare and retail sectors.
This role offers the chance to work in a fast-paced environment where your ideas can directly influence business outcomes. If you're passionate about customer experience, possess strong analytical skills, and thrive in collaborative settings, we invite you to apply and contribute to the continued success of Sunway Multicare Pharmacy.
Tanggung Jawab
- Develop and execute comprehensive customer growth strategies through effective CRM implementation and management
- Identify, establish, and nurture strategic partnerships with healthcare providers, community organizations, and complementary businesses
- Design and launch targeted marketing campaigns to increase customer acquisition and retention rates
- Analyze customer data and market trends to identify growth opportunities and optimize retail experiences
- Collaborate with cross-functional teams to ensure consistent brand messaging and exceptional customer service
- Monitor and report on key performance indicators related to customer growth, partnership effectiveness, and campaign ROI
- Stay current with industry best practices and emerging technologies in customer engagement and partnership development
Kualifikasi
- Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred
- Minimum 3-5 years of experience in customer growth, partnership development, or marketing roles
- Proven track record of developing and implementing successful CRM strategies and marketing campaigns
- Strong analytical skills with the ability to interpret customer data and market trends
- Excellent communication, negotiation, and relationship-building skills
- Experience in the healthcare or retail pharmacy industry is highly desirable
- Proficiency in digital marketing tools, CRM software, and data analysis platforms