Deskripsi Pekerjaan
Join Skyro's dynamic team as a Field Collection Representative in Masbate City, where you'll play a pivotal role in our financial recovery operations. This hands-on position requires you to conduct regular field visits to recover overdue payments through direct client engagement, negotiate customized payment plans, and recommend strategic corrective actions to minimize delinquency risks. You'll be the face of our organization, building rapport with clients while ensuring compliance with company policies and regulatory standards. Your efforts directly contribute to maintaining Skyro's financial health and fostering long-term customer relationships. We offer a supportive work environment with competitive compensation and opportunities for professional growth in the financial services sector.
Tanggung Jawab
- Conduct regular field visits to recover overdue payments from clients across Masbate
- Negotiate and establish customized payment plans based on client financial situations
- Maintain detailed records of client interactions, payment statuses, and collection activities
- Recommend corrective actions to prevent future delinquencies and improve recovery rates
- Collaborate with internal teams to resolve complex payment disputes and account issues
- Ensure all collection activities comply with company policies and financial regulations
- Prepare and submit regular reports on collection performance and field activities
Kualifikasi
- High school diploma or equivalent; college education preferred
- Minimum 1 year experience in collections, sales, or customer service
- Strong negotiation and interpersonal communication skills
- Ability to work independently with minimal supervision in field settings
- Proficiency in basic computer applications for record-keeping
- Valid driver's license and reliable transportation (if applicable)
- Knowledge of local Masbate geography and client demographics