Deskripsi Pekerjaan
Join Mitracomm Ekasarana as a Frontliner Gadget in Palembang and become the face of our innovative financial services. We offer a competitive salary package starting from Rp 3,700,000 to Rp 4,300,000 per month, complemented by comprehensive health insurance and life insurance coverage. At Mitracomm Ekasarana, we believe in nurturing talent and providing clear career development paths. As a Frontliner Gadget, you will be at the forefront of delivering exceptional customer service, assisting clients with gadget-related financial products, and ensuring a seamless experience. Our dynamic work environment and commitment to employee growth make us an ideal place to build your career. If you are passionate about technology and customer service, and you thrive in a fast-paced setting, this role is perfect for you. Apply now and be part of a team that values innovation, integrity, and excellence.
Tanggung Jawab
- Provide exceptional customer service to clients regarding gadget-related financial products and services
- Assist customers with inquiries, applications, and troubleshooting related to gadget financing
- Process transactions accurately and efficiently in accordance with company policies
- Build and maintain strong relationships with customers to ensure satisfaction and loyalty
- Collaborate with team members to resolve complex issues and improve service quality
- Stay updated on product knowledge and industry trends to provide accurate information
- Contribute to achieving team targets and performance metrics
Kualifikasi
- High school diploma or equivalent; bachelor's degree is a plus
- Previous experience in customer service or sales is preferred
- Strong communication and interpersonal skills
- Basic knowledge of gadgets and technology is advantageous
- Ability to work in a fast-paced environment and handle multiple tasks
- Proficiency in basic computer applications and software
- Positive attitude and willingness to learn and grow