Deskripsi Pekerjaan
We are seeking a friendly, organized, and professional Hair Salon Receptionist to join our growing team. As the first point of contact for our clients, you will set the tone for their experience, ensuring they feel welcomed and valued from the moment they arrive. This role requires a proactive approach to customer service and a keen eye for operational details.
Your daily duties will revolve around managing the front desk efficiently. You will be responsible for greeting clients, managing appointment schedules, and handling cash and credit transactions accurately. We are looking for a candidate who can maintain a pristine reception area, assist with basic inventory, and provide exceptional service to both new and returning guests.
If you have a passion for beauty and excellent communication skills, we encourage you to apply today and become a key part of our salon's success.
Tanggung Jawab
- Greet clients warmly upon arrival and maintain a professional, welcoming demeanor.
- Manage the appointment booking system via phone, email, and in-person requests.
- Process cash, credit card, and digital payments accurately and reconcile daily transactions.
- Prepare client files and ensure the reception area is clean, tidy, and well-stocked with amenities.
- Assist with retail sales by informing clients of available products and services.
- Handle incoming phone calls and redirect them to the appropriate staff member promptly.
- Collaborate with stylists to ensure a smooth flow of clients throughout the day.
Kualifikasi
- Previous experience in a receptionist, customer service, or retail environment is preferred.
- Excellent interpersonal and verbal communication skills.
- Proficiency in basic computer applications and booking software.
- Strong attention to detail and organizational skills.
- Ability to work flexible hours, including weekends and public holidays.
- High school diploma or equivalent qualification.
- Experience in a salon or beauty industry setting is a plus.