Deskripsi Pekerjaan
Join Hartalega as an HR Employee Services Specialist and become the cornerstone of our workplace experience. In this pivotal role, you'll serve as the first point of contact for all incoming communications, managing both local and international calls with exceptional professionalism. You'll handle diverse inquiries, provide accurate information, and seamlessly direct stakeholders to appropriate departments while maintaining a welcoming atmosphere at our reception area.
Your responsibilities extend beyond call management to include supporting HR administrative functions, assisting with employee onboarding documentation, managing office supplies inventory, and coordinating office activities. This position requires meticulous attention to detail, strong organizational skills, and the ability to multitask in a dynamic environment. You'll play a vital role in fostering positive employee relations and ensuring smooth daily operations.
Hartalega offers a collaborative work culture where your contributions directly impact our global operations. If you possess excellent communication skills, a customer-centric mindset, and a passion for administrative excellence, we invite you to join our team and contribute to our mission of innovation in the glove manufacturing industry.
Tanggung Jawab
- Manage all incoming calls (local and international) with professional etiquette and call routing protocols
- Handle diverse employee inquiries regarding HR policies, benefits, and administrative procedures
- Oversee reception area operations including visitor management, mail coordination, and supply inventory
- Support HR administrative functions including documentation processing and onboarding assistance
- Coordinate office activities and maintain organized filing systems for HR records
- Assist with special projects and events requiring administrative coordination
- Uphold company standards through consistent service delivery and professional conduct
Kualifikasi
- Minimum SPM qualification with relevant administrative experience preferred
- Proficiency in English and Bahasa Malaysia for clear communication
- Strong organizational skills with attention to detail and accuracy
- Experience with office equipment and basic MS Office applications
- Customer service mindset with ability to handle diverse inquiries
- Ability to multitask in a fast-paced environment
- Professional demeanor with strong interpersonal skills