Deskripsi Pekerjaan
Are you a detail-oriented professional looking for a challenging opportunity in the automotive industry? KW Keat Wei Motor is currently seeking a dedicated Branch Administrator to join our team in Kangar, Perlis. In this key role, you will be the driving force behind the smooth operation of our branch, ensuring that daily tasks are completed efficiently while maintaining high standards of customer satisfaction.
As the Branch Administrator, you will take ownership of branch operations, supervise staff, and ensure that all company policies and Standard Operating Procedures (SOPs) are strictly followed. You will act as a bridge between management and the front-line team, ensuring that everyone is aligned with our KPIs and business goals. If you thrive in a dynamic environment and possess strong leadership qualities, we encourage you to apply.
Tanggung Jawab
- Oversee the daily operations of the Kangar branch to ensure seamless workflow and productivity.
- Supervise and mentor branch staff, conducting regular performance reviews and providing training where necessary.
- Deliver exceptional customer service by addressing inquiries, resolving complaints, and maintaining client relationships.
- Ensure strict compliance with company SOPs, safety regulations, and operational guidelines.
- Monitor branch KPIs and prepare performance reports to ensure targets are met.
- Coordinate with the head office on administrative tasks, inventory management, and financial reporting.
- Manage general office administration, including filing, data entry, and correspondence.
Kualifikasi
- Diploma or SPM qualification in any field, preferably with experience in administration or retail.
- Proven experience in supervising staff and managing daily operations.
- Strong leadership, communication, and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic accounting software.
- Ability to work under pressure and meet tight deadlines in a fast-paced environment.
- Valid driver's license is an advantage.