Deskripsi Pekerjaan
Are you a digital native with a passion for Artificial Intelligence and community building? STEQ Technological Solutions and Services Inc is seeking a dynamic International Marketing & Community Specialist to join our growing team in Valenzuela City. In this role, you will be the bridge between our cutting-edge AI platform and our global user base.
You will play a pivotal role in shaping our brand voice, driving user acquisition through strategic social media campaigns, and fostering meaningful connections within our community. If you thrive in a fast-paced environment and have a knack for turning technical concepts into engaging content, we want to hear from you. You will work closely with cross-functional teams to ensure our users receive world-class support and feel truly heard as we evolve our technology.
Tanggung Jawab
- Develop and execute multi-channel social media strategies to increase brand awareness and platform adoption.
- Act as the primary point of contact for our online communities, fostering engagement and providing timely, helpful responses.
- Create, schedule, and curate high-quality content tailored to international audiences across various platforms.
- Monitor and analyze social media metrics to track performance and refine marketing tactics.
- Facilitate user feedback loops by documenting common inquiries and relaying insights to the product development team.
- Manage community events, webinars, or AMA sessions to build brand loyalty and user trust.
- Provide proactive technical support and guidance to users navigating our AI platform.
Kualifikasi
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Minimum of 2 years of experience in social media management, community building, or digital marketing.
- Exceptional verbal and written communication skills in English, with the ability to adapt tone for global audiences.
- Proven experience working with AI tools, SaaS platforms, or technology-focused services.
- Strong analytical skills with experience using tools like Google Analytics, Meta Business Suite, or similar.
- Demonstrated ability to manage user support queries effectively and maintain a professional, empathetic brand voice.
- Highly organized with the ability to manage multiple projects simultaneously in a fast-paced setting.