Deskripsi Pekerjaan
Launch your IT career with Jababeka's IT Admin Support Internship program in Cikarang. This hands-on role offers aspiring IT professionals the opportunity to gain real-world experience supporting enterprise systems in one of Indonesia's leading industrial estates. You'll work alongside our IT infrastructure team to maintain daily operations, troubleshoot technical issues, and implement best practices for system reliability. The internship provides comprehensive exposure to network administration, hardware maintenance, software deployment, and IT documentation processes. You'll develop critical skills in system monitoring, user support, and cybersecurity protocols while contributing to a dynamic team environment. This position is ideal for students seeking practical experience in IT operations, with opportunities to learn about enterprise-level systems and contribute to digital transformation initiatives. Join us to build a strong foundation for your future career in information technology.
Tanggung Jawab
- Provide daily technical support for hardware, software, and network infrastructure
- Assist with system installations, configurations, and maintenance activities
- Monitor IT systems performance and troubleshoot operational issues
- Create and update technical documentation, user manuals, and process guides
- Manage helpdesk tickets and resolve user requests in timely manner
- Support data backup, recovery, and security compliance procedures
- Collaborate with team on IT projects and system upgrades
- Conduct periodic system audits and performance assessments
Kualifikasi
- Currently pursuing Bachelor's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems and networking fundamentals
- Familiarity with hardware troubleshooting and software installation processes
- Strong problem-solving skills with attention to technical details
- Excellent written and verbal communication abilities
- Ability to work independently and collaborate within team environments
- Proficiency in English and Bahasa Indonesia
- Experience with IT documentation tools preferred