Deskripsi Pekerjaan
Join Rumah Sakit Mitra Keluarga as an IT Helpdesk & Support Specialist and become a vital part of our healthcare technology ecosystem. In this dynamic role, you'll deliver exceptional technical support to hospital staff, ensuring seamless operations across our digital infrastructure. We're seeking a proactive professional who thrives in team environments and stays current with evolving IT trends. As a key player in our IT department, you'll troubleshoot hardware/software issues, maintain system integrity, and safeguard sensitive healthcare data. Your expertise will directly impact patient care efficiency and staff productivity in our modern medical facilities. We value collaborative problem-solvers who can translate complex technical solutions into user-friendly actions. If you're passionate about technology's role in healthcare and meet our qualifications, we invite you to contribute to our mission of delivering exceptional medical services through innovative IT solutions.
Tanggung Jawab
- Provide first-line technical support for hardware, software, and network systems
- Troubleshoot and resolve IT issues for hospital staff and patients
- Install, configure, and maintain IT equipment and software
- Document support tickets, solutions, and system changes
- Stay updated with latest IT developments and security protocols
- Collaborate with IT team on system upgrades and projects
- Ensure compliance with healthcare data security standards
- Train staff on new technologies and best practices
Kualifikasi
- Maximum age 30 years
- Physically and mentally fit for high-pressure healthcare environment
- Strong teamwork and collaboration skills
- Proficiency in Windows/Linux operating systems
- Experience with network troubleshooting and security protocols
- Relevant IT certification or degree preferred
- Excellent problem-solving and communication abilities
- Ability to work flexible hours during system emergencies