Deskripsi Pekerjaan
We are seeking a proactive IT Operational Support Specialist to ensure seamless technology operations in Jakarta Raya. Join our dynamic team where you'll be instrumental in maintaining our digital infrastructure. This role combines hands-on technical expertise with strategic problem-solving to guarantee all office systems function optimally. You'll work in a fast-paced environment supporting diverse technologies while contributing to our company's digital transformation journey.
As a key member of our IT department, you'll gain exposure to cutting-edge systems while developing valuable skills in network management, security protocols, and user support. We offer competitive compensation and opportunities for professional growth in Indonesia's thriving tech sector.
Tanggung Jawab
- Manage and maintain office network infrastructure including LAN/WAN configurations
- Oversee CCTV systems ensuring 24/7 surveillance functionality
- Support handheld radio (HT) communications across operational teams
- Provide end-user IT support for hardware/software troubleshooting
- Maintain company website performance, security, and content updates
- Ensure all office operational equipment (printers, servers, etc.) functions optimally
- Implement IT security protocols and disaster recovery procedures
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related field
- Minimum 2 years experience in IT operational support
- Proficiency in network administration and CCTV systems
- Certification in CompTIA A+ or Network+ preferred
- Strong troubleshooting skills for Windows/Linux environments
- Experience with website CMS (WordPress) maintenance
- Excellent communication skills in Bahasa Indonesia and English
- Ability to work independently with minimal supervision