Deskripsi Pekerjaan
Unipace Corporation is seeking a dynamic IT Staff to join our growing technical team. This pivotal role requires an IT graduate with hands-on expertise in network infrastructure, system troubleshooting, and end-user technical support. You'll be instrumental in maintaining our digital ecosystem while gaining exposure to enterprise resource planning (ERP) systems. We offer a collaborative environment where your problem-solving skills directly impact business efficiency. Ideal candidates will demonstrate initiative in resolving technical challenges and possess a passion for continuous learning. Join us to build your career in a forward-thinking organization committed to technological excellence.
Tanggung Jawab
- Diagnose and resolve hardware/software/network issues across organizational systems
- Install, configure, and maintain network infrastructure and peripheral equipment
- Provide Tier 1/2 technical support to employees via phone, email, and in-person
- Document IT procedures, system configurations, and incident reports
- Assist in ERP system implementation, maintenance, and user training
- Monitor system performance and proactively address security vulnerabilities
- Collaborate with vendors for hardware procurement and service contracts
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related technical field
- Minimum 1-2 years experience in network administration or technical support
- Proficiency in Windows/Linux operating systems and TCP/IP networking
- Strong diagnostic skills for hardware, software, and connectivity issues
- Working knowledge of ERP systems (SAP, Oracle, or similar)
- CompTIA Network+ or equivalent certification preferred
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision