Deskripsi Pekerjaan
Join our dynamic team at Perhimpunan Penghuni Apartemen Casablanca as an IT Support & Quality Assurance Specialist. In this hybrid role, you'll be the backbone of our technology infrastructure while ensuring rigorous quality standards across digital platforms. We offer a collaborative environment where your technical expertise directly impacts resident satisfaction and operational excellence. This position provides competitive compensation and structured professional development opportunities within Jakarta's thriving tech ecosystem. You'll work with cutting-edge systems while contributing to innovative solutions that enhance community living experiences.
Our ideal candidate thrives in fast-paced settings where problem-solving meets quality assurance. You'll handle everything from end-user support to system testing, all while maintaining documentation and implementing best practices. With competitive benefits including monthly salary between Rp 5.5M - Rp 5.8M and a supportive team culture, this role offers both immediate impact and long-term growth potential. If you're passionate about technology and committed to delivering excellence, we encourage you to apply.
Tanggung Jawab
- Provide comprehensive technical support for hardware, software, and network systems
- Execute quality assurance testing across digital platforms and applications
- Document technical issues, resolutions, and system configurations
- Collaborate with development teams to implement quality improvements
- Monitor system performance and proactively address technical vulnerabilities
- Train staff on proper IT usage and security protocols
- Manage user accounts, permissions, and access controls
Kualifikasi
- Associate degree in IT, Computer Science, or related field
- Minimum 2 years experience in IT support or QA environments
- Proficiency in troubleshooting Windows/Linux systems and networks
- Familiarity with QA methodologies and testing tools
- Strong problem-solving and communication skills
- Relevant certifications (CompTIA A+, ITIL, ISTQB) preferred
- Ability to work independently and in team settings