Deskripsi Pekerjaan
Are you a tech-savvy problem solver looking for a rewarding role in the hospitality industry? Novus Hotel Management is seeking a dedicated IT Support Specialist to ensure our operations run smoothly.
In this role, you will be the go-to person for all technical needs, focusing on the maintenance and repair of our critical endpoint devices. From troubleshooting laptops and desktops to managing printer fleets and ensuring the security of our physical access points, your expertise will keep our hotel environment efficient and secure.
We offer a collaborative environment where your technical skills are valued, and you will have the opportunity to work with modern technology to support a world-class hospitality experience.
Tanggung Jawab
- Perform preventive and corrective maintenance on a wide range of endpoint devices, including laptops, desktops, and printers.
- Diagnose and resolve hardware and software issues to minimize downtime for hotel staff and guests.
- Manage and configure CCTV systems and access control doors to ensure facility security.
- Provide technical support and training to end-users on standard office applications and equipment.
- Maintain accurate inventory records for all IT assets and spare parts.
- Ensure all systems are updated and compliant with security protocols.
Kualifikasi
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
- Proven experience in IT support, hardware maintenance, or a similar technical role.
- Strong knowledge of Microsoft Office Suite, Windows operating systems, and basic networking concepts.
- Familiarity with printer management and troubleshooting is highly desirable.
- Excellent problem-solving skills and the ability to communicate technical information clearly.
- Willingness to work flexible hours, including weekends and public holidays.