Deskripsi Pekerjaan
Saint Nicholas School is seeking a dynamic IT Support Staff to join our innovative educational community. In this vital role, you'll be the backbone of our technology infrastructure, ensuring seamless digital experiences for students, faculty, and staff across our Jakarta campus. We offer a collaborative environment where your technical expertise directly impacts our mission to nurture and inspire learners at every educational stage. You'll troubleshoot complex systems, implement cutting-edge solutions, and maintain the robust networks that power our dynamic learning environment. If you're passionate about technology's transformative role in education and thrive in a fast-paced setting, we invite you to contribute your skills to our forward-thinking institution.
Tanggung Jawab
- Provide comprehensive technical support for hardware, software, and network infrastructure
- Install, configure, and maintain computer systems, peripherals, and educational technology
- Diagnose and resolve technical issues across classrooms and administrative offices
- Implement cybersecurity protocols and data protection measures
- Manage software updates, patches, and system backups
- Train staff on educational technology tools and digital resources
- Collaborate with faculty to integrate technology into curriculum delivery
- Document IT procedures and maintain technical documentation
Kualifikasi
- Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum 2 years of experience in IT support or system administration
- Strong knowledge of Windows/Linux operating systems and networking fundamentals
- Proficiency in troubleshooting hardware, software, and connectivity issues
- Experience with educational technology platforms (e.g., LMS, student information systems)
- CompTIA A+/Network+ or Microsoft certifications preferred
- Excellent communication skills and ability to train non-technical users
- Problem-solving mindset with attention to detail and organizational abilities